When we first opened our doors, our mission
was to provide a single business for the members of our
community-the Oakland/Piedmont area-to buy, upgrade, and
service their computers. That mission continues to this day,
and we are happy to say that when our customers are ready to
replace their aging East Bay Computer Center computers, they
come back to visit us again for the latest technology units.
This is proof of our commitment to service-More proof is the
fact that many of our customers are referred to us by word of
mouth, and that our customer base has grown beyond the greater
Bay Area and also includes many Bay Area schools and
governments.
No sales commissions allows us to provide
better customer service with the added benefits of low prices
and no high-pressure sales tactics.
Our systems come with a one-year parts
warranty and a ten-year free upgrade labor limited warranty.
We provide free limited telephone technical support.
Our in-store service turnaround time is
typically less than three days-Sometimes same-day service-Try
that with one of the "computer superstores." We also offer
on-site service.
